Privacy Policy

Last Updated: 02/16/2025

Coterie Property Management values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and payment details when you submit inquiries, pay rent, or request maintenance.
  • Account Information: Login credentials for the resident portal.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.
  • Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use collected information for the following purposes:

  • To provide and manage rental services, including rent payments, maintenance requests, and lease agreements.
  • To respond to inquiries and provide customer support.
  • To improve website functionality and optimize user experience.
  • To process financial transactions securely.
  • To comply with legal requirements and prevent fraudulent activities.

3. How We Share Your Information

We do not sell or share your personal information with third parties, except in the following cases:

  • With Service Providers: Trusted vendors who assist with payment processing, maintenance, and website hosting.
  • Legal Compliance: If required by law, court order, or government request.
  • With Property Owners: If you are a tenant, certain information may be shared with the property owner as necessary for lease management.

4. Data Security

We implement security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

  • Access and update your personal information by logging into your account or contacting us.
  • Opt-out of marketing communications by clicking the unsubscribe link in emails.
  • Request deletion of your data, subject to legal obligations.

6. Cookies & Tracking Technologies

We use cookies to:

  • Improve website navigation and user experience.
  • Analyze website traffic and trends.
  • Provide personalized content and advertisements.

You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices, and we encourage you to review their terms before providing any information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after updates constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📍 Address: 2131 Wrights Way Pittsburgh, PA 15203
📞 Phone: 412-212-6634
📧 Email: hello@coteriepm.com